“Peace begins with a smile.”-Mother Teresa
I believe that each of us navigates life with an ever-present stream of malaise that runs inside of us. Sometimes it’s a low trickle, and other times it rushes as a result of life’s storms that fill it to capacity.
I’m working hard to navigate internal rushing waters at the Phoenix airport, returning to Iowa after a week long Arizona visit. I’m leaving behind in Scottsdale my three children and best girlfriend and her husband. My children’s father is here as well, and we’ve spent the past week as an emotionally healthy post divorce family having some quality time together, reminiscing about a past that was simultaneously painful and exhilarating. Our time has included the seriousness of my former husband’s diagnosis with a terminal disease that is ravaging his body.
My gate to Des Moines is full of sleepy passengers, some eating gross burritos and thick crust pizza from the food stands near our gate, even though it’s only 8AM. Most are tired, flat affects, biding time before being smushed into a small plane with luggage and their souvenir cactus in a box.
I decide to grab a nonfat chai latte but Starbucks is too far of a hike, so I find my place in the reasonably short line at a nondescript coffee kiosk. I let out a deep sigh as the wellspring of emotions continues to bubble up.
I look ahead in line to see which coffee cashier will serve me, and am immediately drawn energetically to “left cashier.” A 40-something striking African American woman with a big beautiful smile and bright eyes, she beams with light greeting each weary traveler with a vibrant “Good morning!” and pleasant small talk while making direct eye contact. “Right cashier”on the other side of the kiosk has a low grade smile and is not nearly as exuberant.
I try to jockey into position so I can end up with left cashier. I want to suck in her emotional state because I feel immediate internal calming just from studying her from my place in line.
This phenomenon of reacting to another’s emotion has been proven scientifically. It’s “emotional contagion” and studies at Yale and elsewhere confirm that every encounter we have produces an invisible impact of emotions that transmit between us. Our emotions have the power to nourish others or produce toxicity.
It’s thanks to our brain mechanisms including the amygdala and the basal areas of the brain stem that regulate reflex and automatic response. Once the physiology kicks in the path is open for the emotions to flow. My low energy crowd at the gate was bringing me down and left cashier’s glow zapped my brain into receiving a whole different emotional path.
Studies in emotional contagion prove that both good and bad feelings spread, although the research is mixed on which are more contaigous. Objective measures show those impacted by the virus of good emotions register higher in cooperation, fairness, collaboration and overall group performance. I have seen this in my work as a professional mediator, watching upbeat emotion and a positive outlook in the private meeting rooms result in more settlements.
We’ve all experienced the brain circuitry of emotional contagion; think about when someone smiles and we smile back without even thinking about it. When I train mediators, I assign the students to make eye contact and smile at every person they encounter, from the grocery clerk to their children and spouse, after they leave our training day. Debriefing confirms the emotional contagion process is real, and the trainees are exhilarated by the exercise. Past trainees often tell me they still practice the exercise.
A New York study confirms that emotions are highly contagious in our most emotionally laden relationship: marriage. Humans react most severely to negative emotions including pain, sadness, and fear. Thus, one spouse’s depression is likely to trigger a similar depression in the other spouse. This begs the question of whether a spouse who sets an intention to consistently exude positivity can counteract one who’s consistently sad.
Some of us are more susceptible to emotional contagion than others, and a good indicator is how much your mood changes when you are around strong emotion. I identify as a happy, optimistic person but also I am an empath. Empaths are people who are hyper-sensitively tuned in to others’ emotions such that we sometimes take them in without even realizing it, often causing strong emotional swings. I’ve learned to be vigilant putting up a mental shield to negative emotions, which can be difficult in my work as a family lawyer and mediator. I also try to consistently emote positive, healthy emotions to supercharge the atmosphere around hurting clients. If I am not rested or I’m “hangry” (that ugly state of being hungry, low blood sugar and grouchy) I easily take in the low energy emotions of those around me.
Despite my attempted maneuvering, I end up in right cashier’s line. I make direct eye contact and smile: “Hi, I’m Kim how are you today?” and she smiles back saying she is doing well. I find out she is Michelle and we have a light hearted smiling exchange as she rings me up, making direct eye contact, and tells me to have a wonderful safe journey. I’m hopeful that the virus now permeates the entire coffee kiosk line and maybe even the whole airport. I sip my warm latte, noticing the malaise river is back within it’s shores. I pull my shoulders back triggering erect posture and walk purposefully to my gate. I board the plane to Iowa, off to do the work I know I am called to do.
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