From the time I was a little girl I struggled with perfectionism.
I suppose it started as a result of the attention I got when I did something extraordinarily well. “Wow, that is great! You are really something!” Hearing those accolades gave me a higher sense of self worth.
I remember bringing home one of the few “B” grades I ever got in high school. “What? No straight A’s?” my father said in sarcastic jest; yet to me it was a devastating reminder that I had fallen short of the perfect 4.0 that semester.
Excelling and doing our best becomes perfectionism when the need to achieve becomes compulsive. Over time, I realized doing things perfectly was my dysfunctional coping mechanism for stress, anxiety, and loneliness. Everything became black and white; it was either perfect or not. Because you can’t always be perfect I would become dissatisfied with myself and work harder, do more, over-function like a pro.
My wake up call came when I failed the bar exam the first time I took it, just out of law school. That glaring imperfection, in public for all to see, caused me to feel shame and unworthiness. Because I hadn’t really ever failed before I wasn’t’ sure how to handle it.
As lawyers, failure doesn’t sit well with us. If we lose a trial, or don’t prevail on an appeal, or are unhappy with our performance, we might agonize and rehash the circumstances for days on end. For some of us such failure or imperfection can set us back and cause depression or worse.The anecdote to perfection is that we have to learn to fail, and most importantly to have resiliency, or the ability to bounce back.
Resiliency is a lost art in America. The failure to have healthy bounce back is becoming worse because many of us are raising our children, to get the trophy. In our quest for imparting self esteem we shower our children with indiscriminate praise and tell them that they are special, amazing, extraordinary and well, you know, perfect!
A recent report from the Yale Center for Emotional Intelligence highlights the fact that today’s teens are unskilled at resiliency. In fact, a 2013 survey of college students shows that more than half suffer from overwhelming anxiety and a third experience intense depression during the school year. Business leaders are concerned this will adversely impact the United States’ ability to compete globally if those students are tomorrow’s leaders. This report and others asks whether we might be emphasizing the wrong things in our kids. At what point do emotional management and non cognitive skills have to be as important as intelligence and being in accelerated academic classes?
Does resiliency seem to be a problem for you or your children? If so, how do you become resilient and teach your children do the same?
Often we are packing shame or disappointment and think that sharing with others is an embarassment or even a burden. Chances are there are people in your circle who would be glad to help you bounce back if given the chance. Staying in your own bubble of negativity and disappointment not only keeps you from having resilience, it can drag down the loved ones who have to live with you in your negative state.
Resilience isn’t easy. But it’s necessary to lead a full and productive life and becomes easier with practice. Since that bar failure over thirty years ago I have gone on to lead a productive and fulfilling life as a lawyer, with many triumphs and other disappointments along the way. I found my life’s passion in serving as a mediator in legal disputes. I wonder what might have happened if I had let that defining moment defeat me.
And remember, nobody’s perfect.
“Let perseverance finish its work so that you may be mature and complete, not lacking anything.”- James 1:4
It is “Greek” Easter. I’m home alone, and the lamb is in the oven. Scents of Greek seasoning waft throughout every nook and cranny of my small townhouse. As I do every year, I wonder if any of my children will continue the Greek traditions that I have established. The traditions were not present during my own upbringing until I took the initiative to embrace them when my now adult children were toddlers.
I recall the Easter lamb I cooked the year my father died and remember where we were in the kitchen as I took it out of the oven. He was sitting at the kitchen table with his ever present smile and a line of oxygen under his nose, attached to a portable oxygen tank. He was delighted that he would have Easter lamb, and it made me happy to make him happy. A few weeks later he would be moved into my own home to be monitored by me and his hospice nurses as he lived his last months. I’d had reservations about moving him in, as my children were adolescents and I wanted to shield them from the ugliness of death. But my Greek Orthodox priest convinced me it would be fine. “In Greece the cycle of life is very natural. Papou dies downstairs and a baby is born upstairs,” he’d said and he’d been right. I think back for a moment to the poignant goodbye around my father’s bedside with my mother, my children and me kissing him as he took his last breaths.
Dad’s mother, my grandmother Josephine, taught me to cook the lamb “the Greek way” which was interesting because she was full blooded Polish. Devoted to my grandfather and all things that made him happy, she was a better Greek cook than many of the full blooded Greeks I’ve known. I absolutely adored her and her kitchen always smelled like mine does now and I look at my hands working and in my heart’s eye I see her hands on tope of mine, guiding them.
Earlier in the week there’d been talk of my mother baking a ham this year, and a “we don’t want to inconvenience you” disingenuous pitch from those who will eat the lamb, greek style green beans, potatoes and salad with ample crumbled feta cheese. We go through this dance each year when we all know how the menu will pan out. Besides, my mother is not Greek and Easter to her side of the family means bunnies and bonnets. To Greeks, Pascha is the most important day of the year, the culmination of weeks of fasting and repentance and realigning ourselves to God and His mercy.
I check the lamb to see how it is coming along knowing that it will turn out perfectly as it always does. Although I don’t enjoy cooking as a rule, the traditional Easter dinner reminds me that I am an excellent cook and I wonder why I never dabble in it except on Pascha. There was a time I did enjoy cooking more, and as I tend to everything to synchronize the timing of the dishes I remember back to my short marriage to FP and the meals we would enjoy preparing together.
Although part Greek himself, FP wasn’t trained in Greek religious food preparation and I loved teaching him to make his first loaf of prosfora, the blessed bread we use as the body of Christ for communion. I watched him press the etched seal into the top of the fluffy powdery loaf we’d made, with the seal given to me by the 83 year old Greek Orthodox woman who had taught me when I was a young mother. “Pray for me every time you use this,” she’d said when she gifted me my first prosfora seal and I do pray for Marie every time, releasing the seal to observe the intricate religious design passed down for generations on the top of the holy bread.
FP had also never made the koliva, the memorial wheat that is traditionally used at memorial services for the dead. I taught him to make it in the first year we were married, before my father’s memorial service. FP and I had boiled the wheat berries and set them out on a pristeen white cloth to dry the night before the memorial, knowing we’d be mixing them early the next morning with the nuts, raisins, powdered sugar and the delicate pomegranate seeds that represent the blood of Christ. I’d left to run an errand and when I’d returned I saw FP had placed a vigil light next to the drying wheat berries along with a photo of my dad, and a photo of his own deceased grandmother. It touched me that he had made such a special memorial and I’d felt the presence of the Greek ancestors in our respective families joined together.
Later I would teach FP’s youngest daughter from his first marriage to make prosfora and I’d give her a seal asking her to pray for me each time she uses it. I’d also taught her to make koliva and I added the memorial shrine layout to the tradition as though it had always been a part.
As I put the finishing touches on the Easter lamb meal and set the table for the hungry family that will soon arrive, I feel tears welling up and an ache in my heart that is painful at the core. Perhaps it’s brought on by the fatigue I feel from being at long services throughout Greek Orthodox Holy Week. Maybe I didn’t get enough sleep after midnight resurrection service. There is a deep mourning for my ancestors who always come to mind as the lamb bakes, and a clear and present sense of momentarily missing my ex husband despite our divorce being over six years prior, his remarriage, and a healing balm of forgiveness that has washed away the drama that separated us.
Rather than stuff down the emotion, I let the tears flow, and hum the tune “Christos Anesti,” –Christ is Risen, the traditional Greek song that we will sing victoriously in the upcoming weeks. Then I do what I strive to do each day, each hour, each minute. I turn my life over to the Resurrected Savior and surrender to His lead for this moment in time. For just this very moment, I trust through Him, that everything is as it should be.
” Therefore we do not lose heart. Though outwardly we are wasting away, yet inwardly we are being renewed day by day. For our light and momentary troubles are achieving for us an eternal glory that far outweighs them all. So we fix our eyes not on what is seen, but on what is unseen, since what is seen is temporary, but what is unseen is eternal.”- 2 Corinthians 4:16-18
Today will be difficult so I am writing. It’s my drug of choice in times of strong emotion and particularly soothing right now with a cup of hot green tea at hand, in the quiet of the earliest morning before sunrise.
Later today we will bury Harrison. His obituary says: “He passed peacefully in the arms of his family after a beautiful and unforgettable hour. His life was a brief gift to all that loved him and he will never be forgotten.” Harrison was the newborn son of my nephew Patrick and his partner Diana.
When Patrick was born 28 years ago, my brother (his father) and sister-in-law let me come into the delivery room with them. Patrick came forth after the normal struggle of childbirth and we laughed that he was a “conehead” because his pointy head had been squished in the birth canal during his entrance.
Patrick grew up to be a fine man. I served as Patrick’s godmother as he entered the Greek Orthodox faith through baptism and chrismation. He became a church altar boy and made the family proud with his sweet and gentle demeanor. I still see the faces of Patrick and my son Clint in altar boy robes as they flanked the casket of my father at his memorial service, tears streaming down their young boy faces in the light of the candles they held.
Patrick and Diana made a family with Diana’s young daughter Mya, and their son Lincoln who will be 2 this year. They were delighted to learn Diana was pregnant again but their joy soon turned to shock and sorrow when they learned their infant had Trisomy 18, a life threatening genetic disorder that causes devastating medical issues and often death. Undeterred, they named their in utero baby boy and we all became acquainted with Harrison.
From the moment they named him, Harrison became a person. A person who was a member of our family, and for whom we began to pray and worry. Patrick and Diana started a gofundme account to help with the inevitable medical expenses and the cost of sole provider Patrick’s projected absence from his job as a chef near their home in Northern Iowa. Their page kept us all posted on Harrison’s developments.
From the beginning the young parents were committed to seeing Harrison all the way through his birth. Abortion was mentioned by well meaning relatives, but they were champions of life from the get go. After all, this was not just a fetus; it was Harrison. As a pro choice individual I have to admit, Harrison brought me to a new understanding of life and I am more conflicted than before about this delicate issue.
Harrison’s parents sought the best medical treatment for his imminent arrival. They were connected to a hospital well versed in Trisomy 18 and the doctors were strong partners in their quest to spare no effort in helping Harrison. The ultrasound confirmed abnormalities would be life threatening once he breathed his first breath. They were encouraged with small bits of hopefulness such as the determination that despite other challenges, his heart was strong and mighty.
Spiritual support came forth. A Greek Orthodox monk friend saw Patrick’s Facebook post and rallied the monks at his monastery. “We are praying for Patrick, Diana, Mya, Lincoln and Harrison each specifically and by name,” he reported. Graciously they also volunteered a burial plot at the monastery for Harrison should it be needed. Being covered in prayer, the family felt supported in ways beyond the reach of a gofundme page.
At 33 weeks, “Harrison took things into his own hands,” stated Patrick’s Facebook post and Diana went into labor. An unusually fierce snowstorm had struck and they were unable to make it to the hospital that was awaiting Harrison’s arrival. Instead a nearby hospital would have to do, and Diana gracefully demanded a C-Section when the staff who were not as familiar with Harrison’s medical condition tried to get her to have a vaginal birth. Harrison’s siblings Maya and Lincoln were along too since the grandmothers could not make it through the storm in time to babysit while mom and dad went to the hospital.
The obituary had it right.Harrison lived an hour. He was surrounded by his family. His medical conditions were too substantial to sustain life. Even the more elaborate hospital couldn’t have helped. A professional photographer came in to take his baby pictures. He was wrapped in a blanket and stocking cap, showing only his perfectly formed, beautiful angelic face. When Patrick sent me the picture all I could say was “There’s Harrison!” as though I had known him my whole life.
“I don’t want to say goodbye to him,” Patrick texted yesterday when he and Diana were on their way to the mortuary to see their son for the last time. Harrison is coming home to be buried in the same cemetery as my father. To conserve funds, Patrick will drive his son in his tiny casket from the mortuary three hours to the grave site in West Des Moines. “I’m leaving soon to get my boy,” he texted me moments ago. He is bringing his son home. Harrison will be buried in the “Garden of the Innocent” not far from the mausoleum where my dad rests, and amidst other babies who have died.
Later today, our immediate family will gather at the gravesite, along with our monk friend and our Greek Orthodox priest. On St. Patrick’s Day we will bury Patrick’s son, our beloved Harrison. He is every bit as cherished a member of our family as the old grandparents we have buried before him. It’s hard to explain how one can feel so connected to a spirit who only passed through so briefly. It’s something I have never experienced before in my life, and has been quite unexpected. I like to envision my father holding his great grandson Harrison in his arms with a big smile, like I saw him hold my three adult children when they were infants.
Harrison’s innocence, his courage, his radiance, the devotion of his parents, his reminder to all of us that life is fragile and every moment matters, and his valiant struggle to breathe in this beautiful gift of life for even only an hour has profoundly changed us. Godspeed my great nephew.
We love you Harrison.
O Lord Who watches over children in the present life and in the world to come because of their simplicity and innocence of mind, abundantly satisfying them with a place in Abraham’s bosom, bringing them to live in radiantly shining places where the spirits of the righteous dwell: receive in peace the soul of Your little servant Harrison, for You Yourself have said, “Let the little children come to Me, for of such is the Kingdom of Heaven.” Amen.
“Come to me all who are weary and burdened and I will give you rest.”- Matthew 11:28
I have always been a “good worker.” My mother often bragged about how she loved to work, crediting her father as the role model of a strong work ethic. My mother never rested, and neither did her father. Interestingly when they both retired they spent most of their time sitting in a chair, not doing much of anything.
As I grew up, I also became a hard worker. I was always accomplishing things, taking on projects, raising my hand to lead a task. As a lawyer, overwork is a badge of honor. Billing hours, staying late at the office and coming in on weekends often garners you a partnership. When I entered the practice in the 1980’s it was particularly important to work hard and show up often because women were just starting to be accepted into the previously male dominated profession.
Where is the line between hard work, perseverance and being a “workaholic?” One source suggests that if you answer “often” or “always” to the following you might be in danger of being a workaholic:
1. You think of how you can free up more time to work.
2. You spend much more time working than initially intended.
3. You work in order to reduce feelings of guilt, anxiety, helplessness and/or depression.
4. You have been told by others to cut down on work without listening to them.
5. You become stressed if you are prohibited from working.
6. You deprioritize hobbies, leisure activities, and/or exercise because of your work.
7. You work so much that it has negatively influenced your health.
Unfortunately, after examining this list, it’s clear I may struggle with workaholism.
One of the anecdotes for overworking is rest. Without it we can suffer burnout. Even God rested on the seventh day. Rest may not come easy for those of us who are constantly working. As lawyers even when we are “off the clock” we carry our client’s burdens in our heads, and we may be worrying about the next court deadline in the back of our mind. Even when we are with family, we may have our mind back at the office. We may not even know how to rest.
I love the Scripture verse at the top of the page. When God says “come to me” what might that look like for this weary lawyer?
I’ve noticed it doesn’t take a vast amount of time to make me feel refreshed. When I have even a bit of solitude (preferably with God, reading my bible, journaling prayers to him, or just taking a walk in nature talking to him ) I feel instantly restored. And the power of that rest endures for hours. Even during the day at the office when I close my door and read a scripture or a page from a Christian devotional, the break restores me.
For those without a spiritual practice, even taking short breaks away from the desk or computer throughout the day can bring relief. A friend of mine sets her computer at the office to go off every few hours as a reminder to just breathe, pause, look away from work and dream for a minute.
One of the best steps I have taken is to remove my work email from my phone, so I am not constantly being pulled back into work during leisure time. I set limits on times to return emails and while I thought it would be stressful to let go of constant connection it has actually been freeing.
I’ve also blocked time on my calendar for a lunch break every day, and also for time to write at a local coffee shop on Friday mornings. It’s tempting to fill the time when I see it blocked off but the more I actually take the time the better I feel. Even if I don’t take the whole lunch break I know it is “downtime” without clients coming in or other expectations.I’ve also been experimenting with setting a firm stop time for work, no matter what.
Like all boundaries, the ones I am setting are easy to set but not easy to hold. It takes real commitment, and it’s important to enlist the others in the office to help you stay accountable. I meet a friend for the Friday writing who also holds me accountable. My law partner is supportive of my goals to stop overwork and is quick to remind me it’s time to leave if I am lingering.
I’ve also found it helpful to take a Sabbath. Many Christians feel that Sunday is the Sabbath but this is just our Western tradition because we go to church then. Christians don’t go to church on Sunday because it’s the Sabbath, it’s because Christ rose from the dead on Sunday and we are celebrating the resurrection.
The true Sabbath is Saturday, just as it was when Christ was alive. In the Jewish tradition the day begins at Sundown, so Friday night at sundown begins the Sabbath which then ends on Saturday at nightfall. The Jews still keep this tradition called “Shabbat.”
In Greek Orthodox tradition we have Vespers service on Saturday night just after sundown, as the beginning of the liturgical day. It is my very favorite Orthodox service, and even now if I don’t attend Vespers I love going to Protestant church on Saturday night because I am in such a rhythm of beginning a day dedicated to God at sundown. It makes me let down from the week, focus on God and relax, and I sleep like a baby.
There are many who would argue that to be “true” to the Bible and God’s commandment we have to honor the Sabbath on Saturday. I like to think that God doesn’t want us to be legalistic, particularly when we have taken the time to dedicate a Sabbath, and that he is just grateful to have our attention and to have us rest on any day we choose.
Taking these steps has helped me begin to pay attention to what I feel is an unhealthy pattern of prioritizing work. As I continue to explore this tendency I have self compassion, remembering my overwork has been a coping mechanism in the past for me in some way. I want to choose a healthier lifestyle and know that letting go of overwork, like all self improvement endeavors, is a journey.
I used to be a take-no- prisoners litigator leading families to the arena (court) to shed blood, exploiting every conflict I could to “win” the case. I lived this mindset in my own divorce, spending years in blame and unforgiveness. Both circumstances took a toll on my life and my soul.
Somehow I “woke up.” I chose to forgive the father of my children and myself. I redesigned my law practice and became a peacemaker. I healed my life in mind, body and spirit and wrote a book encouraging other lawyers to do the same.
Now when clients come to my office we set goals for them and for their case. Suffering from betrayal, loss of love and loneliness, clients suggest goals of blame, revenge, hurt and pain. I redirect them, having a frank conversation with them about “the long game.”
The long game recognizes families are entwined for life, raising children post divorce. EVERYTHING THEY DO IN THE DIVORCE SETS A PATH FOR THE REST OF THEIR LIVES. As their lawyer, I leave a legacy with my intervention. My client is either buoyed for dignity, forgiveness, respect and calmness or left to pick up the rubble of the destruction I leave behind.
Choices in the divorce must be suited for the long game. We discuss future family gatherings with the children and grandchildren such as graduations, weddings, and funerals. We envision the cost of the choice to blame, emphasize petty differences, or disparage their co-parent. Even if we have serious issues (substance abuse, domestic abuse, and other important issues that endanger children) we proceed with transparency, integrity and dignity for all, while firmly and wisely protecting the children. Clients insistent on “going low” are referred to another lawyer. As a result of this choice of practice, I sleep well and see lives transformed in my office every day.
In one case, my sad client whose wife had filed for divorce joined me in discussing the long game.(I represent equal numbers of men and women). He embraced the approach noting that he and the child’s mother were both good people and good parents. They’d both been there for prenatal care, and child’s dental and medical appointments. They’d both transported child to daycare, shared day to day parenting responsibilities and effectively made many joint decisions.
I called the lawyer on the other side to discuss the case.
“What are the problems with my guy having shared care?” I asked him, beginning to negotiate settlement.
“Nothing” he assured me. “My client is a first time anxious mom, wanting primary care. There is nothing wrong with your guy.”
We were optimistic about settlement when we went to mediation.
“They report nothing that would preclude shared parenting other than mom is anxious,” the mediator said in our private caucus, then adding “mom’s lawyer is strongly advocating against settlement.”
I wondered if the lawyer had abandoned seeking compromise and simply decided they would “earn their keep” by supporting mom’s anxiety based position. We were headed for temporary hearing.
In my jurisdiction temporary matters are decided on sworn affidavits. No testimony, no clients, and 10 minutes to plead the case across the desk to a judge with no court reporter. Affidavits are exchanged a moment before walking in to see the judge making the process “trial by ambush.”
My client and I prepared affidavits that supported our request for shared custody with coparenting from two good parents. My client’s parents signed affidavits supporting both parents and describing a future where the mother would continue to be welcome. We buyoed the long game.
“My wife asked me not to read the affidavits she and her lawyer prepared for the hearing until tomorrow and she is moving in with her parents over the weekend, ” my client stated as we met at the courthouse.
“Search your soul and tell me what you have forgotten until now; what’s the worst thing she can say and be brutally honest,” I asked my client as my anxiety spiked. No porn, no drugs, no mistress, no tax fraud, no domestic abuse. My puzzled client came up empty.
Outside the courtroom I handed opposing counsel our affidavits. “No surprises. High integrity on what we’ve said all along. Two good parents, history of calm waters.” My adversary shoved affidavits in my hand while looking down at his feet and shuffling towards the courtroom door.
Wife’s affidavit magnified every petty disagreement since the child’s conception describing my client as a “bully” giving wife emotional distress. Wife’s mother substantiated with an affidavit saying the same. Wife’s father noticeably did not join in.
My client held back tears. “We took the high road and she attacked despite what they have said all along. I feel betrayed again. I want a pound of flesh! What good did it do me to be high integrity?”
I left my law clerk to calm the client while I went in to argue my 10 minutes. The other attorney animatedly described my client to the judge as a bully, oppressive, mean to his wife. I calmly argued the facts; pre-natal care, child’s doctors appointments, daycare pickup, joint decisions. I pointed out wife’s affidavit was “she saids” while our evidence proved differently.
The judge granted wife primary physical care minimizing dad’s contact. “I will never trust her ever again, as long as I live,” my client said as we left the courthouse.
Thanking me for my work, my client said he had believed in the high road and the long game until he was blown up in battle. We agreed I’d transition him to a gladiator colleague equipped with depositions designed to embarrass his wife, highlight her after-discovered boyfriend (although fault is not relevant under the law), and engage in other aggressive tactics of war to win the final hearing. War that cost thousands of dollars of the child’s college savings money.
For a moment I second guessed my strategy. Did I just get out-lawyered? Did my adversary’s choice to lie about the case and hold back the evidence until the end make him the better lawyer? That lawyer now holds a permanent spot on my “untrustworthy” list where he’ll stay long after we both forget the two clients we represented that day.
When that moment passes I ‘m grateful that I provided my client and his family a chance for healing, dignity and respect. I dream of difficult conversations at the mediation that would have allowed for problem solving without venomous affidavits and court intervention. I pray for the family involved and for my young opposing counsel who may not see the toll such situations leave on the world, on a family and on his own soul over time.
And I ask, who “won?”
“Be kind. Everyone you meet is fighting a hard battle.”-Philo of Alexandria
In my love affair with perfectly foamed lattes, I’ve spent many happy days at Starbucks. When the children were small, my friend Laura and I would meet there every single day. I would have a latte, usually with nonfat milk, except when I went through my soy phase. Laura would have an Americana with room for cream.
The Phoenix area has a million Starbuck’s, so we would call each other (before texting was available) to coordinate which location was convenient for our meeting, based on our schedules. “I’m picking up the triplets at school early for a dental appointment,” she might say.
“I will be at the church, can we meet half way in between?” I’d respond, and for several years we accommodated each other without the slightest amount of stress.
“I need to go first today,” one of us would say once we sat down with our coffees. We poured out stressors and anxiety becoming each other’s amateur therapists. People are in disbelief that we only missed a handful of days over the course of several years, before I moved back to Iowa.
Our daily meetings grounded me during years where I was lonely because of a traveling husband, unsure how to raise kids, and yearning for my lawyer world during a period as stay at home mom. Laura could validate my feelings, tell me the kid’s coughs needed Robitussin and being a lawyer herself, explore the injustices of the OJ Simpson case based on an analysis of the evidence.
I supplied similar support to her as she raised triplets with her busy emergency room physician husband. By the time we finished our coffee and dashed to our respective mom mobiles to get back to our duties we were poised to face life with a fresh approach.
At our favorite Starbucks, Carl was the manager. Because we were regulars, it was like meeting another friend when he was working. When he transferred locations we moved our rendezvous to his new store whenever possible.
When I was divorced from my children’s father, I was in between jobs, having given up my status as VP of a California based mediation firm to try to save a failing marriage. Post-divorce I was left having to regroup to get a job in Scottsdale, and doors were not opening.
One day at coffee, I made a spontaneous inquiry of Carl. “Carl, would you ever hire me?”
Carl was puzzled knowing I was a lawyer, but also knowing Starbucks provided medical health benefits, which I needed. The next thing I knew I was handed a green apron and a post at a new Starbucks Carl was managing in a stylish part of Scottsdale.
The people I worked with had no clue I was a lawyer. I tried to keep that fact underground, partly from embarrassment that I was underemployed, and also to avoid getting asked for legal advice. I was just “Kim,” and I didn’t feel like I was being judged. Secretly I was “Kim, the lawyer who struggles to steam milk.”
My twenty-something coworker Maggie became my guide to the Starbuck’s world. Keeping up with a busy caffeine -seeking crowd, was not easy. Some customers were rude and impatient, some downright hateful, others were pleasant. Those who said hello, asked how I was getting along as the “newbie,” and called me by name were a joy. I was working hard, on my feet, trying to live up to Carl’s rigorous standards for a clean store, going home tired at the end of my shift, particularly on days when it had started at 5 a.m.
If I would gripe to Maggie she never engaged, but instead was always upbeat, expressing gratitude for her job. Maggie would often excuse herself abruptly for a bathroom break. I became curious as to why she would leave her work station so suddenly. Eventually I asked a coworker.
“Maggie has cancer,” he told me. “She is going through chemotherapy and leaves her post to get sick. She has to work to keep the insurance. Poor thing should be home in bed.”
I was shocked. Here I had been a prissy Scottsdale lawyer/mom who had thought I was so noble working at Starbucks. Right beside me was Maggie, struggling to survive. I eventually asked Maggie if there was anything I could do to help her. She seemed disappointed that her secret was out, and basically said “Thanks so much but I am fine. I enjoy working with you.” That was it.
The next morning when it was still dark, as I went in to open the store I saw Maggie getting off the bus. For the first time in my life, I was unable to know what to do to help someone. I decided the best thing I could do to honor her was to watch her humility up close and to learn to do something about my own ego based on her example.
A few mornings later a particularly obnoxious business woman came to the counter enraged, oblivious to the line packed tightly out the door. “You are out of cream!” she squealed. “Perhaps “you people” don’t know what it is like to be a busy executive needing to keep on your schedule! We get delayed by something that you should be taking care of!”
My initial instinct was to lash back saying: “I will have you know I am a lawyer and I doubt YOU are qualified to argue before the Supreme Court!” At the same time, I saw Maggie down the counter from me, smiling and selecting a pastry for a customer.
“I am so sorry ma’am, let me get you that cream right away,” I said instead, grabbing the decanter and filling it up. “I am sorry you were inconvenienced and I hope you have a wonderful day.”
Somehow I was able to channel what I’d learned from Maggie. And strangely, in the turn of a moment, I really did want the woman to have a wonderful day. For all I knew she was in a struggle of her own, unable to handle it with Maggie’s grace.
Eventually I left Starbucks and Arizona, resuming my law and mediation practice in Iowa. Leaving Laura’s friendship was devastating. I visit Arizona often and we always “do coffee” daily while I am there.
I ‘ve gone back to the Starbucks where I worked. It’s been totally remodeled. Carl is gone to stores unknown. Maggie is not there. I wonder if she is even alive.
Now, when I walk into a Starbucks I take a moment to look the barista in the eye, smile, make small talk and even call them by name. I do the same with the clerk at the grocery store and the cashier at the gas station. I know from my work at Starbucks that a little kindness makes all the difference.
And all of our lives, matter.
This post was originally published in 2013. My son Clint, age 23, has started working part time as a barista at Starbucks so it reminded me of this post. Welcome to the barista family son!
Growing up in the Greek Orthodox church, the liturgical cycle always brought rhythm to my life. “Feast days” on the calendar brought great joy and celebration. Days of great piety, increased prayer and restriction of food appeared in “fast days.” When there’s a fast, you know that a feast day is around the corner. Likewise, as feast days wind down you know fast days are ahead. Knowing what is coming, and that cycles change and resurface, is comforting.
Like the church calendar, life is cyclical. Days seem to cruise along “on a roll” with things going well, even amazingly well. Life is exciting, inspiration is present and things are “in the flow.”
Then, seemingly out of nowhere what worked before doesn’t seem to work anymore. Inspiration dries up. There’s a sense of drifting and there’s no clear picture of where life is going. What happened?
Unfortunately there is no calendar that shows us the date when flow will be reinstated. We may even begin to doubt it’s ever coming back. These times of “in between” are sometimes referred to as “transition.” They usually involve self-doubt, decreased motivation, lack of clarity and a sense of drifting.
Transition typically goes through the following cycle, as described in Stuck by Terry Walling:
1. Entry. Signs of entering transition include self-doubt, lack of focus and direction, diminished confidence, confusion and restlessness. You may feel like you live on Mars and there’s a heightened conflict with yourself and others. You may feel unable to move, stuck in quicksand with no clear direction on where to go next or even what is causing the feelings of confusion.
Your role: Stay open and awake and realize you are entering transition. Some of the best personal growth will come about through transition if you recognize and welcome it. Write down your questions in a journal or share them with a trusted friend who will help you endure the difficulty without helping you short circuit it. Trust that answers will unfold if you have the courage to ride the wave.
2. Evaluation. During this phase values and life convictions start to sift through. What do you believe? Who is your real self? Evaluate your life; are you living within your value system? What is working in your life? What’s not working? What is causing you conflict and stress, and why? What does your soul tell you it needs?
Your role: This is the proving ground and where the faint of heart turn back. Spend periods of mindfulness or quiet to reflect on what brought you to transition and where you feel you are yearning to go. Spend time developing a personal values statement and ask yourself if your life reflects alignment with your values. Sit with the discomfort, recognizing it is integral in order for breakthrough. Journaling or processing with a good coach can also help you through this phase.
3. Alignment . After this reflection something that must be given up usually rises to the top. It may be something in your character, a habit, a relationship, a job, a lifestyle, a spiritual paradigm or other things large or small. Acceptance of this need for change can be frightening, but it is critical in order to gain something more authentic and meaningful in the future. Recognition brings up other challenges such as self acceptance, fear of change, shame or guilt from past mistakes, or the ego’s denial of what you’ve uncovered.
Your role: You are at a pivotal juncture. Will you have the courage to face what you’ve uncovered or will you bury it in numbing activities or denial? Instead, can you embrace the beauty of uncovering new insights and self awareness? Can you trust that changing your life in a meaningful way will result in a new freedom and joy? Can you surrender to where life is calling you?
4. Direction. This phase produces breakthrough. It may be an “ah hah moment,” a chance meeting, something you hear in passing that hits you like it was meant for you to hear, a nugget you uncover in an unexpected way or even a dream. For some who are spiritual it may be a “supernatural natural” occurrence such that you believe you have divine direction. The transition doesn’t have an abrupt ending but the fog begins to lift.
Your role: Begin to make a game plan for next steps to apply what you’ve uncovered. Coming out of transition with the new information can be exhilarating, especially because the work in the middle of a transition will often have been painful and grueling. Be sure to make clear headed well thought out decisions and don’t respond spontaneously or emotionally. Enlist a trusted friend or skilled coach to help you think it through.
Transition isn’t a “one and done” process. Like the church calendar, it’s a process that is constantly repeating. Most of our lives will have a series of transitions. The big ones are:
“Awakening” in our 20s and 30s when we are restless and trying to decide “Who/what shall I be?”
The “Deciding Phase” in our 40s and 50s where we wonder if we are doing what we are here to do. “Am I following my purpose?”
In our late 50’s and beyond it’s the “Finishing Stage” where we reflect on our legacy. “Will my life matter when I am gone? With whom can I share my life wisdom and experience in order to enrich their lives and leave a lasting legacy?”
Within the big life transitions there are repeated smaller phases of transitions.
Since I learned about the transition cycle a few years ago, I recognize quickly when I’m entering transition. Instead of dreading it as I did in the past, I appreciate all that the process will bring. It can be difficult to endure at times, but I know that the fruits of the process are monumental, and that they will come every single time without fail. Embracing transition has changed my life.
If you are interested in exploring whether you’d like to hire me as a coach contact me: firstname.lastname@example.org
“It is not enough to win a war; it is more important to organize the peace.”
Invested in the grievance stories magnified by their lawyers, family law clients often become repeat customers. Whether through initial actions, modifications or contempt proceedings, family law practice can be steady business for the lawyer, but often leaves festering wounds for the families we represent.
Hard fought family cases can also hurt family lawyers. Our suffering clients call us non stop, email us long diatribes, even show up at our office unannounced and agitated. Fueling the fire by delivering scathing interrogatories or through biting cross-examination can wear on an advocate’s mind, body and spirit.
In response, family lawyers are starting to expand their practices to focus on peacemaking. What makes a lawyer a peacemaker?
1. They practice law with connection and authenticity. Peacemakers don’t think it makes them less of a lawyer because they refuse to heap more hurt on hurting people, especially when children are involved. They genuinely care about the well being of their clients, their colleagues and themselves and believe that peaceful problem solving approaches are healthier for everyone.
2. They use proactive early intervention. Peacemakers recognize that the parties will still have to work together even after the legal intervention, so they set a tone of healing instead of aggression from the outset of a case. Whether through mediation, collaborative law, or simply meeting with the other lawyer to discuss the case, peacemakers agree to customize a strategy that works for both clients. They look for ways to streamline the legal process instead of letting it be driven only by court deadlines.
3. They use an interdisciplinary approach to conflict. Family lawyers are expected to be lawyer, counselor, financial advisor, parenting coach, communication expert, real estate analyzer and retirement guru. Peacemakers recognize the best use of the lawyers’ time is for legal advice, drafting and interfacing with the judge. They involve specialists including therapists, child development experts, financial advisors, realtors, and social workers to assist in developing a comprehensive plan for the family. Adding these experts mean the family has a highly specialized team often providing lower overall cost for comprehensive decision making. Lawyers focus on what they do best, and minimize the stress of trying to solve all the client’s problems themselves.
4. They encourage clients to “do the right thing.” Peacemakers don’t consider it a “win” to have someone pay as little child support as possible, if it means children aren’t financially supported at the other parent’s house. They don’t automatically fight to minimize a healthy and loving parent’s time with their children, at the request of a heartbroken client. These lawyers use words like “healing” and “forgiveness” and may set up infrastructures to improve trust and teamwork between parents. They help clients write a new forward focused story of life transformation that identifies the client as the hero, not the victim of the story.
5. They model emotional intelligence. Active listening, compassion and empathy are key skills used by peacemaking lawyers. “Patience is the greatest attribute of a peacemaker,” says Dick Calkins, a longtime advocate of peacemaking law. These lawyers don’t thrive on depositions with blistering accusatory questions so their clients can see their lawyer hurt their partner. Instead, they work together respectfully and cooperatively, modeling behavior families will need in order to heal. That may include producing documents voluntarily upon request and using calm reasoned discussion instead of threats.
6. They take the long view and encourage clients to do the same. Author of the ABA bestselling book “Lawyers as Peacemakers” J. Kim Wright puts it this way: “The upheaval of divorce can be very emotional and uncomfortable. It is easy to succumb to the emotions of the moment and strike out, do some damage, hurt you because you hurt me. Reacting provides short-term satisfaction and guarantees long-term conflict.
Peacemaking focuses on the long view, aligning with long-term values and goals. What relationship do these parents want to have in five, ten, twenty years? Who goes to the first day of school? Who will celebrate the team championship with your daughter? Will you dance at your son’s wedding or boycott because your ex will be there? The long view isn’t easy, but it is the path that focuses on the well-being of your child, not the emotions of the moment.”
7. They are creative in their approach to conflict. Each case is viewed as a unique set of circumstances requiring a customized approach of creative problem solving. Lawyers are creative people, but in traditional practice they aren’t encouraged to “think outside the box.” Peacemakers unleash creative thinking without feeling intimidated in putting forth a unique idea that isn’t borrowed from the standard stipulation template.
Often, the biggest impediment for peacemaking lawyers is the other lawyer. If opposing counsel makes aggressive moves or promotes themes of “fight to win,” or “let’s let the judge decide,” it frustrates peacemaking opportunities. Being a peacemaker doesn’t mean you sing kum-by-ah and get eaten alive in litigation. It means you see the peacemaking approach as a higher calling because it results in much healthier outcomes and is more satisfying to your clients and your own soul.
A baby lawyer fully trained in peacemaking skills recently told me, “I hope for the day when a client calls asking to destroy the other side in litigation and a lawyer says, “I’m sorry, I don’t engage in that type of law, it’s not healthy for families.”
And then, they call the next person on the list and that lawyer says, “I’m sorry I don’t engage in that type of law it’s not healthy for families.” And then each lawyer down the list says the same thing so that clients understand that peacemaking and healing families is what it means to be a family lawyer.”
I may not see that total shift in the practice of family law during my lifetime. But I truly believe he will.
If you ask my three young adult children to summarize my motherly advice they would give you three words: “make good choices.” I could have easily dispensed other advice.“Don’t do drugs,” “Study hard,” “Eat your vegetables.” Instead, I concluded “make good choices” covered everything, and I made it my constant theme throughout their lives.
As they grew up, there were many opportunities to discuss choices with my two daughters and my son. There were also many opportunities to admit my own choices, good and bad, as I lived out the consequences of those choices right in front of their eyes.
The most important advice I can give to those involved with divorce is similar but more succinct: choose happiness.
I was divorced from my children’s father after 18 years of marriage. I entered into a second marriage but due to a series of devastating events, after only two years that second marriage also ended in divorce. I was so grief stricken that I could barely function. There were days I just chose to stay in bed. During that time, a friend called. “When your divorce is over, you’re going to SOAR,” she said to me.
SOAR? I was barely upright. But something in her words resonated. I WANTED to soar. I wanted to heal. Most importantly I wanted to be happy.
Through my own healing journey, and watching the thousands of people I have worked with in court and mediation, I have concluded that instead of being a victim, focusing on the sadness, and anger, You must CHOOSE happiness.
Even though I was laden with grief, I started to look up. I focused on the birds flying, flapping their wings over the lake near my home. Often there was only one bird in the sky all by itself, and I jokingly called it my spirit guide. I set my sights on soaring in happiness and used the birds as my guides.
My counselor told me “fake it till you make it.” I began to smile, laugh, speak positively about life. I took up salsa dancing. I was still in deep grief, shock even, that I was divorced. Yet I approached others with a positive, happy attitude. Consistently, I decided to choose happiness, to watch the birds, and to open my heart to life.
In his book The Untethered Soul, author Michael A. Singer says the key to staying happy is to understand your inner energies. “If you look inside, you will see that when you’re happy, your heart feels open and the energy rushes up inside you. When you aren’t happy your heart feels closed and no energy comes up inside. So to stay happy, just don’t close your heart. No matter what happens, even if your wife leaves you or your husband dies, you don’t close.”
I once mediated a case where a father fled the United States after he divorced his children’s mother, leaving her unemployed, with four children to raise and $17 in the bank. He was gone 14 years. The mother told me that she had literally lain crying on the floor for days while her young children watched her. Suddenly it dawned on her that she had a choice. She could choose to be a victim, or she could choose happiness. She picked herself up off the floor, went out and got a job, took classes to refresh her teaching credential and ultimately became a teacher during the day and a sales clerk after hours. It was painstaking and slow, but she rebuilt her life.
The mediation was for the father’s failure to pay child support while he was out of the country. At one point in the mediation the two parties and I met together without lawyers in the room and the husband asked the wife “How did you manage after I left?” The wife told him, “I chose to be happy.” The wife looked at peace, very attractive and calm. She also said that as a result of choosing happiness, she was able to find forgiveness for her husband. Conversely, the husband who ran from his life circumstances was suffering with various physical maladies, looked older than his biological age and spoke from a place of regret and sadness.
Her success because of her choice is not isolated. Recently I received a call from another former client. When we spoke, she was teary and confided that since I’d seen her, her second marriage had collapsed after her second husband admitted an affair with a coworker. She was devastated.
“I know you are hurting, but I promise you, if you choose happiness, you will SOAR,” I told her.
Some months after our conversation, I received a letter from the woman. It read, in part:
Thank you for sharing your experiences with me. As crazy as it sounds, our phone conversation changed my life in an instant. I was in a pretty dark hole and trying to deal with pain, unanswered questions and figuring out how to raise my kids when I wasn’t in a good frame of mind. You said some key things to me. The first was that I would experience great happiness and great joy like I had never felt. I made a decision that if I was going to feel those things, why wouldn’t I open my heart now instead of waiting until I healed, which might not happen if I didn’t move it forward. It was an instant mind shift on my part. I have such inner peace and calm. I see my kids and my friends in a whole new light. I take it all in. I am not living to please my husband. The more I gave, the more he took. It wasn’t pretty for anyone. I am living purposely. And I’m laughing….a lot!
The formula is not as difficult as it seems. According to Singer, “You have to stay conscious, centered and committed at all times. You will have to stay one- pointed on your commitment to remain open and receptive to life. But nobody said that you can’t do this.”
And, as my counselor said, “fake it till you make it.”
What does Singer describe as proof the process is working? “ If you remain open enough, waves of uplifting energy will fill your heart.”
Eight years post divorce, my children tease me about my affinity for watching birds, particularly when there is one that seems to be the only one in the sky for miles. “There’s mom’s spirit guide,” they laugh. To this day a lone bird in the sky symbolizes a choice I made at my lowest point: I chose to soar.